Medicare Advantage members

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Learn about your plan details from WellFirst Health — Provided by SSM Health Plan

See 2023 New Member Guide

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Integrity (HMO-POS)

2023 - updated 10/1/22
Annual Notice of Changes
Evidence of Coverage

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FlexSpend (HMO-POS)

2023 - updated 10/1/22
Evidence of coverage

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Harmony (HMO-POS MA-only)

2023 - updated 10/1/22
Annual Notice of Changes
Evidence of Coverage

Using your benefits

Drug list/formulary

2023 Enrollment Guide & Summary of Benefits - updated 10/1/22

Additional benefits – 2023

Pharmacy benefits

Account login

Grievance & appeal rights

Member paid claim form

View wellness programs

Network

Keeping you healthy

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Diabetes care

If you have diabetes, you have special needs. We understand those needs, and our Medicare Advantage plans offer specific benefits for you.

Learn about diabetes care

Care management

Our care management team provides a registered nurse or social worker as your resource when health care may be complex and confusing.

Learn about care management

Other plan details

Grievance and appeal rights

Learn about your plan’s coverage decisions, appeals and complaints processes. View the appointed representative form.

See the government Medicare website for information about filing a complaint.

Learn about grievances and appeals

National Coverage Determination updates

Get updates on your Medicare coverage.

Find out more about updates

Short enrollment request form

If you are already a member of one of our plans and want to change to another of our Medicare Advantage plans, complete and send your application form to:

WellFirst Health — Provided by SSM Health Plan — Enrollment
PO Box 852219
Richardson, TX 75085-2219

View PDF application

Get Medicare automatic penalty withdrawal form

Questions? Contact us.

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Members

Talk with our Customer Care Center at 877-301-3326 (TTY:711).

Not a member?

Talk with one of our Medicare sales reps at 833-942-2158 (TTY:711) You can also call to ask for information in alternate formats and languages.